Module 1

Intra personal process - understanding

perception, attention, distraction, attitude,

impression management

human behaviour, self concept,

occupational stress and coping,

Module 2

Memory - Process and types, intelligence, tntelligence quotient, emotional

intelligence, emotional quotient

Module 3

Interpersonal process - transactional analysis - Johasi window helping process,

communication and feedback, interpersonal styles

Module 4

Group and inter group process - group formation and group process,

organizationalcommunication,team development and team functioning, conflict,

collaborationand competition, sensitivitytraining

Module 5

Organizational process - an overview of major 'concepts on emerging trends -

power, politics, authority, integration and control, organizational climate and

culture, organizational effectiveness

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