Module 1

Definition, objectives, issues, problems, scope, benefits, meaning contribution

and impact, job analysis, role analysis and competency analysis in performance

management system. Goal setting process, organizational, functional and

individual, key result area, key performance indicators

Module 2

Methods of performance appraisal, traditional and modern methods, MBO,

appraisal forms and formats, measurement in performance appraisal, process,

potential appraisal - documentation and appraisal communication, appraisal

interview, feedback :- 360 degree or multirater assessment and counseling,

performance coaching

Module 3

Measuring performance, measurement issues, talent. identification and

management, criteria for performance measures, types of measures,

performance indicators, objectives and performance standards

Module 4

Developing, implementing and maintaining performance management systems,

performance improvement and performance management dicipline,

performance management systems in public and private organizations.

Module 5

Competency mapping and management, core competencies, work place

competencies, competency framework. People Competency maturity model

(PCMM)and its benefits. HR scorecard, Six Sigma, Balance score card.